Aging Workforce


Will Workers Compensation injuries be on the increase, merely because we have an aging workforce?

We hear it constantly – the aging workforce – and for some of us that are of the baby boomer generation we don’t like hearing it!  We can’t stop the aging process, but we do actually have some control over the WC injuries that can result.

Whether you work at a desk, in commercial construction, or in manufacturing, it’s unfortunate but true that as you age your body parts just get worn out!  Years of typing can cause repetitive motion issues; years of lifting or digging trenches can cause repetitive traumas, as well as knee, back, and shoulder issues.   But it comes down to the fact that even though just the aging process may weaken the body part, if the “final straw” happens on the job, it’s a workers’ comp claim.

It is evident that the baby boomer generation is willing to learn new techniques, take care of us both physically and mentally, and they don’t want to give in to the idea of getting older so they can’t do certain tasks.  They are highly motivated to keep going, but without pain.

So, what can an employer do to help the aging workforce not get injured?  First of all observe how tasks are performed and be open to having them done a different way to alleviate stress on certain body parts.  Enlist assistance with this evaluation from those who actually do the job and have done the job for many, many years.

For repetitive motion issues, it can merely be an ergonomics issue.  Still even in 2010 we should be looking at how an individual’s workstation is set up and if they have the proper tools.   From a construction standpoint it can be holding training sessions regularly on proper lifting techniques, or merely telling your employees it’s okay to ask for assistance when lifting items of a certain weight – in fact encourage or insist they ask for help!

By providing your employees with training on correct body mechanics, healthy eating habits, support in joining a gym, more employees may come to realize that they do have control over their personal discomfort and/or pain and see that they can prevent and alleviate the physical stresses or work and personal life!

To take it a step it a step further let’s look at the worker compensation cost to a company.  To get a more accurate figure the company should  multiplying the number of injuries by the average costs of such injuries. Direct average costs for medical care were drawn from the National Council on Compensation Insurance Ultimate Reports. Lifetime medical costs for deaths were valued at $17,226; for Permanent Total at $113,372; for Permanent Partial at $15,342; for Temporary Total and Partial at $2,782; and for no work loss at $294. The average cost per hour is estimated to be abut $30 per hour worked for injuries.  The medical expenses were drawn from workers’ compensation accounts and did not require adjustment for charges versus payments since workers’ compensation paid virtually 100 percent of medical bills that is, very few co-payments or deductibles were charged to clients.

The bottom line is as we get older we have more incidents and  it takes us longer to heal.  The cost of healthcare continues to rise.  Therefore, companies can expect a rise in worker compensation cost which goes directly to the bottom line.  For the safety professional, this present a greater challenge to reduce incidents and injuries in the workplace.

According to the Bureau of Labor Statistics, almost a quarter of all 65- to 74-year-olds are active in the workforce, representing the highest percentage of workers in this age group since 1970. As older adults return to work after retirement, whether due to financial need or the desire to continue working, health and safety professionals must address this population’s needs.

Gregory Petty, professor of health and safety programs at the University of Tennessee, discussed the aging workforce’s special safety concerns at the National Safety Council’s (NSC) 2007 Congress and Expo in Chicago. He explained the phenomenon of so many older employees returning to the workforce after retirement can be attributed to better health, insufficient retirement funds or the desire to gain new experiences.

“Though many older people will need to work, at least part time, many others will want to,” Petty said. “[Some] older workers want the potential for new adventures or experiences.”

Petty said that while many business and industry leaders are overlooking the increasingly older workforce, he predicted the expectations of this population’s work ability will change “with the realization that ‘old’ does not have to mean tired, sick, cautious or quiet.”

“There are reasons why you should care about the value of these older workers,” Petty said.

He explained the older working population generally is highly educated, experienced and reliable. These employees typically have held established careers, have the wisdom of maturity and often have lower injury rates. Petty acknowledged that the benefits of hiring older employees, however, are accompanied by risks.

“You have a fall when you’re 20, you have a bruise,” he said. “You have a fall when you’re 50, 60 or 70, you have a broken hip.”

Common on-the-job injuries experienced by the older working population often are caused by falls, which can be attributed to poor balance, slowed reaction time, visual deficits, lack of concentration or complacency. Sprain or strain injuries also are common, and may be brought on by loss of strength, endurance or flexibility. Additionally, older workers may be more sensitive to overexertion, heat, cold, lighting, noise and ergonomic issues.

Employers and health and safety professionals may need to make accommodations for their older workers to keep them safe. Petty suggested wellness programs, job analyses and ergonomic evaluations to protect the aging workforce. He added that restructured job duties and work hours might also be beneficial to this population. Providing behavior-based feedback and giving more positive than negative consequences are also beneficial for the older workforce.

“For employers intent on recapturing talents of older workers, more interesting, varied jobs will make a difference,” Petty said.

He stressed that older workers should be aware of their current functioning ability. Forgetting glasses or hearing aides, for example, could prove dangerous for an older worker. “You have to know your limitations,” he warned.